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| Japanese are very good listeners |
Politeness and good manners are very important and business meeting are very formal. Business cards are also important and they exchange these at the beginning of a meeting. Japanese always look at them carefully, so you should do the same as they might think you're rude if you don't. A lot of communications is no-verbal. They are very good listeners and may ask a lot of questions to check they understand everything. In a conversation they wait longer before they reply than westerners do, so it's important no to speak in those long pause but to wait for their reply. In their culture it's rude to ask direct question or to say ' No or 'I disagree' . In work it take a long time to make a decision because they have to ask everyone in the company. When they say ' yes ' it may mean ' I understand', not 'I agree', and when they smile it might be because they don't known what to say.
